North DownsTelecom Ltd



North Downs Telecom, leading suppliers of Non Geographical and Premium rate Telephone numbers and call handling features.
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We are leading suppliers of Non Geographical and Premium Rate Telephone numbers and are able to offer some of the best rebates in the Industry, along with probably the best internet based call statistics system. We are pleased to offer a wide range of call handling features as well as telephone numbers. We have been trading since February 2005 and have a well established client base from sole traders to corporate companies including Airlines, Travel Companies, Hotels, Cinemas, Ticket Agencies, Football clubs, Property and Finance Companies, Computer & IT Companies, Engineering and Manufacturing, Cars and Motorcycles to name just a few.
By utilising any of our telephone numbers will not affect your current telecom arrangements.  You do not lose your current telephone number. Calls will be routed to your nominated landline number and you can change the mapping as many times as you wish free of charge.
                    
 
The Benefits
 
  • Gives your company a professional image.
  • You can keep the same phone number for life - which makes relocation a lot cheaper and easier.
  • You can choose from hundreds of memorable numbers to ensure your business stands out.
  • You can market your company nationally.
  • You need never miss another call, as you can instantly route your numbers to any UK landline or UK mobile  via the web.
  • View call statistics and monitor advertising campaigns + manage your numbers FREE via web based control panel.
 
 
How does it work?

We assign non geographical numbers and connect (map) them to your current landline number (you do not lose your current landline number and people can still reach on it). However, you start advertising your new number and continue to receive calls in the normal way. 


Switchboard Free Service (including voicemail).

Give your clients a professional service. Let callers hear your greeting message, for example, when they call "Welcome to ABC Company" If required, you can give callers a choice of menu options in oder to be put through to the right department. If lines are engaged or not answered within a specified time frame, give callers the option of leaving a message, which will then be emailed to you, which you can then hear on your PC/laptop.

Call Queuing

Never miss a call with call queuing. Callers will hear your greeting message and then be placed in queueq whist hearing on hold music or ringtone, they can also be notified which position number they are in the queue.

Call Whisper

If you work from home and need to distinguish between a business call from a personal call, we can attach a "whisper" on your incoming business calls. When you answer the call, you will hear the "whisper" in your ear i.e "Business Call" you can then answer the call appropriately.


Call Recording

If required we can provide call recording of all your incoming calls, on most numbers we supply. Please contact us for details.


Hunt Groups

We can enable your number to ring on ten different landline numbers at the same time or hunt for the first available line to answer your call or ring up to ten numbers in sequential order.

Auto Assigning numbers to Websites

If your run a FREE classifieds website or FREE business listings site, why not assign revenue generating phone numbers to those listings, replacing the advertisers real landline or mobile number? 

On your FREE listing categories on your website, Instead of adverting your customers landline number, why not assign an 0844 or 0871 revenue generating telephone numbers, or for UK mobiles why not connect one of personal 070 telephone numbers. It will be those numbers that you would display on their listing and you will earn revenue everytime a call is made to one of your numbers: We can even automate the process for you, so when users place their free listing on your website, a revenue generating number will replace their landline or mobile number automatically.

 

Alternatively, we can provide you with a control panel so that you can mange your telephone numbers yourself. We can also look at historical listings already on the site where normal landline or mobile numbers have been used and convert them to revenue generating. Again, this is subject to looking at your site. In order to auto allocate revenue generating numbers to your existing listings, all we need is a CSV file containing:

<customer or name> and <terminating number>

We can then populate the customer phone book within our control panel and send you back a .csv file with those three fields completed, so you can populate and update your website accordingly. 

 


SMS

Set up fee and cost to you : £50 one off set up fee.
Sender pays:                      Normal network sending charge.
Receive SMS replies on email
If you require an outgoing message, this is charged to you at 8p per sms sent.
Revenue generating SMS service also available on request.
 
 
 
 
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